Are you a detail-oriented, customer-focused matriculant with strong communication skills, ready to support South Africa’s unemployment insurance system and make a real impact on lives? The Department of Employment and Labour is re-advertising 454 permanent UIF Client Service Officer positions (Post 38/18, Level 05) across various Labour Centres in Mpumalanga! This entry-level role involves screening applications, processing UIF benefits, and providing top-tier customer service to claimants, contributing to SA’s social safety net. If you’re searching for UIF Client Service Officer jobs Mpumalanga 2025, Department of Labour vacancies Barberton Bethal Carolina Ermelo Middelburg Mbombela Secunda Standerton Emalahleni, government admin roles Free State Gauteng KwaZulu-Natal, or entry-level public service positions South Africa, this opportunity offers stable employment in a vital department—apply now and help build a better future!
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With today’s date of 18 October 2025, applications close on 31 October 2025 at 16:00 (walk-in) or 00:00 (online)—just 13 days left to apply or re-apply if you did before! These posts, in the Public Service Vacancy Circular No 38 of 2025 (issued 17 October 2025), support the Unemployment Insurance Fund (UIF), which processed R20 billion+ in claims for 2 million+ beneficiaries in 2024 amid SA’s 32% unemployment rate (Stats SA Q3 2025). The Department, overseeing labour rights and social security for 60 million South Africans, prioritizes Employment Equity for designated groups and People with Disabilities. Fraud Alert: No fees required—apply only via hand-delivery or email to centre-specific addresses (listed below). For the full circular, visit https://www.dpsa.gov.za/dpsa2g/documents/vacancies/2025/PSV%20CIRCULAR%2038%20OF%202025.pdf. For similar roles, search “UIF jobs Mpumalanga 2025” or “Labour Centre admin vacancies Barberton Bethal” on DPSA or Careers24, but use official methods.
Mpumalanga, SA’s eastern province with 4.8 million residents and a R400 billion economy driven by mining and agriculture, hosts these centres in areas like Emalahleni (coal hub) and Mbombela (tourism gateway). In 2025, the Department’s R50 billion UIF budget expands, making these roles crucial for economic support. Salary: R269,499 per annum (R22,458/month, Level 05), competitive for entry-level admin with potential for bonuses and allowances. From Barberton (16 posts) to Standerton (14 posts), choose a location suiting your community. Ready to serve? Let’s unpack the role!
Why Join the Department of Employment & Labour as a UIF Client Service Officer in Mpumalanga?
The Department of Employment & Labour, mandated by the Labour Relations Act and UIF Act, protects workers’ rights and administers social security for 15 million+ formal employees, processing millions of claims annually to combat poverty. Labour Centres like Ermelo and Secunda embody Batho Pele, serving diverse communities in Mpumalanga’s R400 billion economy.
In SA’s public sector (1.2 million employees), UIF Client Service Officer jobs Mpumalanga offer resilience with equity for underrepresented groups, and centres like KwaMhlanga (10 posts) foster local ties. For SEO seekers, “Labour Centre vacancies Carolina Ermelo 2025” highlights the role’s NCA/POPIA compliance, where communication drives impact. Matric entry—ideal for matriculants, with training leading to senior officer (R300,000+/year). Join an equal opportunity employer where your service supports livelihoods in mining-rich Emalahleni or tourism-focused Mbombela.
Detailed Job Description: Duties & Responsibilities as a UIF Client Service Officer
As a UIF Client Service Officer (Level 05), you’ll provide frontline support at Labour Centres, reporting to the Supervisor. This permanent role demands time management in a client-facing environment.
Core Duties and Responsibilities
- Screening Services: Assist clients with UIF queries, ensuring efficient intake.
- Application Processing: Handle UIF benefit applications under Unemployment Insurance Act/Contributions Act.
- Payment Continuation: Register/update forms for ongoing claims.
- Administrative Functions: Maintain records, adhere to PFMA/POPIA, apply Batho Pele for superior service.
Shifts: Standard office hours (40/week). This UIF officer duties Mpumalanga role upholds labour laws, aiding claimants in centres like Bethal (16 posts).
Essential Requirements and Qualifications for UIF Client Service Officer Applicants
The Department seeks client-centric candidates for these entry-level admin positions Mpumalanga.
Minimum Requirements
- Matriculation/Grade 12/Senior Certificate.
Knowledge
- UIF Acts, PFMA, POPIA, Treasury Regulations, Batho Pele, Department policies, Customer Care Principles.
Skills
- Interview, Communication (verbal/written), Computer Literacy, Listening, Interpretation (UIF Acts), Conflict/Time Management, Analytical, Interpersonal, Telephone Etiquette, On-Job Training.
For Department of Labour job requirements 2025, expect pre-entry exercises and suitability checks (criminal, credit, qualifications).
Benefits of Working as a UIF Client Service Officer in the Department
These permanent UIF roles offer:
- Salary: R269,499/year (R22,458/month), plus 13th cheque.
- Benefits: Medical aid, pension (13%), housing/rural allowances.
- Leave: 22 days annual, sick/maternity.
- Growth: Training to senior officer (R300,000+).
- Wellness: EAP, supportive teams.
- Equity: Preference for underrepresented/disabilities.
Mpumalanga’s centres provide community focus in a growing economy.
How to Apply for UIF Client Service Officer Positions in Mpumalanga
Apply centre-specific via hand-delivery or email—no fees:
- Barberton: Private Bag X1634, Barberton 1300 or Jobs-BBN@LABOUR.gov.za (16 posts).
- Bethal: Private Bag X1029, Bethal 2310 or Jobs-BTH@LABOUR.gov.za (16 posts).
- (Full list in circular—e.g., Carolina: Private Bag X718, Carolina 1185 or Jobs-CRL@LABOUR.gov.za, 15 posts).
Use new Z83, CV by 31 October 2025, 16:00/00:00. Enquiries: Contacts per centre (e.g., Mr N Makgaba for Barberton, (013) 712 3066). Shortlisted: Pre-entry exercises, competency assessments; no response in 8 weeks means unsuccessful.
FAQs: Addressing Common Questions on UIF Client Service Officer Vacancies
Q: Experience needed? A: 0–6 months; Matric suffices.
Q: Application method? A: Centre-specific hand-delivery/email; new Z83 + CV.
Q: Salary? A: R269,499/year + benefits.
Q: Re-advertisement? A: Yes—re-apply if interested.
Q: Equity? A: Preference for underrepresented/disabilities.
Q: Locations? A: Mpumalanga Labour Centres like Emalahleni (1 post), Secunda (11 posts).
For more Department of Labour FAQs, visit labour.gov.za.